learndirect

Through education, people can transform their lives and reach career goals. learndirect has been empowering individuals to reach the height of their potential for many years, with a forward-thinking digital approach.

As the UK’s leading online learning provider, we have helped millions of learners gain qualifications that have led to exciting careers. Our work is to empower, inspire, and transform lives through flexible education, made accessible to all.

From Access to Higher Education Diplomas and GCSEs to animal courses and accredited dental nursing qualifications, we offer education to individuals from all backgrounds and at any stage of their life and career.

Through partnerships with industry-leading providers in multiple sectors, learndirect has helped more than 4.5 million learners get the qualifications they need.

Why learndirect?

- We have helped more than 75,000 businesses equip their staff with the skills they need to succeed
- We work with around 60,000 individuals a year
- We've helped more than 4.5 million individuals improve their skills
- More than 500,000 Maths and English test passes have been achieved with learndirect
- 93% of learndirect learners say they've gained skills to help them in their working life
- Learner satisfaction currently stands at 98%

Company Objectives

The Company has ambitions to continue to grow and strengthen our brand and our learner experience. Our core business and key performance indicators clearly connect our team development to our aspirations for our learners. 

Our strategic focus places the quality of the learning experience at the forefront of everything we do whilst growing a highly successful business and a great work environment.

- Deliver quality and excellence to all our learners by providing expert course content and services
- Become the 'chosen leaders of learning' for learners with an established pricing model that ensures we develop customer loyalty
- Provide products and platforms that are market leading to be accessible, making it easy for our learners to go at their own pace and in their own space 
- Establish and deliver strategic platforms and IT capability to diversify our offers
- Be a profitable, approachable, engaging, sustainable and governance compliant business, maintaining regulatory & legal compliance for all our products and services

learndirect has become the UK’s leading online learning provider following its inception in 2000. After spending 11 years under the government-created University For Industry (UFI), it was sold to private equity house Lloyds Development Capital (LDC) and later in 2012 merged with LDC under the learndirect name.

Over the past decade, learndirect has been offering a wide range of customers a seamless service such as: employability support to help people find a job, Maths, English, IT, communication, and team building skills that are crucial to getting and retaining a job, as well as in-work training through online courses and apprenticeships.

Now, learndirect reaches into local communities, the workplace and people’s homes with flexible, accessible and supported online learning. With a mission to transform the skills and productivity of the working population by using technology to bring people together to work, share and learn online, learndirect has shown how to transform people’s lives and help businesses thrive.

As the world evolves and the demands for learners, the sector, and the political and economic landscape changes, learndirect continually adapts. Technology enables to us to do this – the explosion and power of the internet pushes us to find new ways to help people and businesses achieve their goals.

At learndirect we want to help people reach their goals and ‌our vision is simple:

"Inspiring people to reach their potential"

We want people – whatever their background and wherever they live – to think learndirect when they decide they want to improve their lives, whether that’s through learning new skills or getting a job.

We want companies – small and large – to think learndirect when considering how to provide training and improve the skills of their staff.

We want governments and other organisations – both in the UK and further afield – to think learndirect when they want to implement new training schemes for industry or employment programmes for individuals.

We are 100% committed to helping all of our customers achieve their goals and this is underpinned by the values of our organisation:

"Working with PACE we strive to be":

Passionate: we show pride, enthusiasm and dedication in everything that we do for our learners, our customers, ourselves and each other.

Agile: we positively embrace and respond quickly to change through a flexible, proactive workforce that seizes opportunities.

Courageous: we challenge the norm; continuously improve and create opportunities through our entrepreneurial thinking and sound commercial approach.

Empowering: we trust and inspire people to do their best and believe in themselves. We are open to a diversity of ideas, approaches and points of view.
By living and breathing our values, each and every one of our employees look to make our vision a reality

We have a vision to transform the skills and productivity of the working population by using technology to bring people together to work, share and learn online, we have shown how we can transform people’s lives and help businesses thrive.

But, in order to achieve this, we need more passionate and engaged people like you to join us...

Want to be part of our journey? Great! Here’s what you’ll get in return:

- Competitive Salary - Competitive base salaries and earning potentials
- Pension Contributions - Auto-enrolment means you’ll be planning for the future straight away
- Holiday - Take time out for what you want. Rest, recuperate, discover and explore with your yearly entitlement
- Family Friendly Policies - Offering you the flexibility to find your perfect work-life balance
- Social Events - Paid for social events from Summer parties to Christmas parties, and meals out with your team to socialise outside of the working environment
- Refer a Friend Reward Programme - £1000 after your referral successfully passes probation
- Appreciation Day - Celebrate your big day by taking your birthday off every year without eating into your annual leave entitlement
- Employee Assistance Programme - 24/7 access to a confidential line for a wide range of support and advice
- Amazon Vouchers - To say ‘happy birthday’ in style, we give every employee a £50 Amazon voucher to use on what they want
- Individual and Team Incentives - Push your performance and engage in some healthy competition in our individual and team incentives. What are the prizes you ask? Think – food in the office, early finishes, cinema tickets, paid for meals out, commission increases, hampers.
- Your Progression - Learn with learndirect. Personal and career development guaranteed through our internal bite-sized learning platform and the freedom to enrol on a free learndirect course after a successful probation completion
- Free tea and coffee - Free tea and coffee in the office

Our Equal Opportunity Promise

learndirect is committed to treating everyone fairly, we respect and value the diversity of our learners, customers, staff, suppliers, partners and all other people we work with.

We strive to create a positive working environment to support learning and improve employment opportunities where everyone is treated with dignity and respect. We will challenge any instance of inequality and will anticipate and respond positively to different needs and circumstances so that everyone can achieve their full potential.

Our Equality and Diversity vision is integral to our Company Vision and is embedded in our values, strategic aims, policies, and day to day business.